These terms apply when you use removeyoutubevideos.com or ask Remove YouTube Videos (“we”, “us”) for help. By using the website or our services you accept them.
What we do
We help people and businesses prepare and submit removal requests through the official processes provided by platforms such as YouTube and search engines such as Google, and under applicable law. We also explain the options available and follow up on requests.
Decisions on removal requests are made by those platforms, search engines or the courts, not by us. We do not guarantee that any content will be removed, or how long a decision will take.
Free case review
Our initial case review is free and does not commit you to anything. We tell you which routes apply and what to expect before any paid work starts.
Paid work and fees
The scope of any paid work and its fees are agreed with you in writing, by email, before the work starts. We only start once you confirm. Any refund arrangements are set out in that written agreement.
Your responsibilities
- Give us accurate and complete information.
- Only ask us to file requests you are entitled to make.
- For copyright requests, confirm that you own the content or are authorised to act for the owner.
- Never ask us to file false, misleading or abusive reports.
We may decline or stop working on any case, for example a request to remove lawful criticism or content that does not appear to break any policy or law.
Not legal advice
We are not a law firm. The information on this website and in our assessments is general information, not legal advice. When a case needs a lawyer, we will tell you.
Independence and trademarks
Remove YouTube Videos is an independent service. We are not affiliated with, endorsed by or sponsored by YouTube or Google. YouTube and Google are trademarks of Google LLC.
Confidentiality
We keep the details of your case confidential and use them only as described in our Privacy Policy. Some processes, such as copyright notices, require your contact details to be shared with the uploader; we tell you before filing.
Using this website
Do not misuse the website, interfere with its security or send automated or abusive form submissions. Guides on this website are general information and may not fit every situation. Links to other websites are provided for convenience; we are not responsible for their content.
Liability
We provide our services with reasonable care and skill. To the extent the law allows, we are not responsible for decisions made by platforms, search engines, courts or other third parties, or for indirect losses, and our total liability for a case is limited to the fees you paid us for that case. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.
Changes to these terms
We may update these terms. The version published on this page when you ask us for help applies to your case.
Governing law
These terms are governed by the law of the country where Remove YouTube Videos is established. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.
Contact
Questions about these terms: info@removeyoutubevideos.com.